1. The lte gps tracker is powered off or the line is powered off
These two situations are often encountered by lte gps tracker and are relatively easy to occur. Then, our owners can dial the SIM card number in the device through their mobile phones. If it indicates that the device is off, Or send any instructions through the mobile phone text message did not reply to the basic can determine the problem, if not then check the circuit of the equipment is not a problem, there is no power off, voltage, current is in the rated voltage, current range of the equipment.
2. The device has no mobile phone signal or the SIM card is not charged
This is the case if the SIM card number in the device is dialed through the mobile phone and the message is unavailable or out of service. (in the underground garage, tunnel, remote block and other areas without mobile phone signal, will lead to equipment offline)SIM card arrearage is also a long occurrence of a situation is also a situation that many owners ignore, details consult SIM card operators (example: mobile: 10086, Unicom: 10010), whether the card is overdue, whether the Internet function is opened, mobile SIM card, confirm whether the GPRS access point is cmnet.
3. The GPS locator device has no GPS signal
If the phone calls are normal and the lte gps tracker is still offline, for this reason, park your car outdoors in an environment with good GPS signals. Don't try to close the location so that there is no metal blocking the product. Try to get it up close.
When the lte gps tracker is offline, it means that the link between the GPS tracker and the server is disconnected. After offline, the gps data of the device cannot be uploaded to the server, so what you can see on the platform may not be the current location of the device. The problem is not very big. Try sending orders on your phone or consulting online customer service.
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